Deciding To Step Back From The Situation
Without any hesitation, Brittany told the pair that she wasn’t going to be able to serve them today. She wasn’t kicking them out, but simply letting them know that she would be asking for another server to be assigned to them. She wasn’t about to deal with patrons who were this intolerant and rude, and certainly didn’t want to make the other customers feel uncomfortable by having to put up with their harsh words about the place, and people.
Deciding To Step Back From The Situation
The Manager Blocks Her
Without engaging in a confrontation with the couple, Brittany approached the bar manager to ask if someone else could be assigned to the table. The response was not what she thought it would be. In as plain language as possible, she was told to get over it, and to do her job. There was no consideration for what she was being put through. Brittany’s response was to pick up her bag, and walk out of the door.
The Manager Blocks Her
