Sometimes Small Errors Strike
The issue wasn’t intentional on anyone’s part. Keith Urban certainly didn’t have any cash flow problems. In reality, it was just a minor processing error, a small technical glitch in the system.

Sometimes Small Errors Strike
This small error gave Ruth a once-in-a-lifetime story. Urban later explained that he only had a $10 note in his wallet, and was surprised that groceries cost more than that. When he tried to use his credit card instead, the system was down.
A Man Who Is Down To Earth
Many celebrities would have been too proud to ask for assistance, concerned about how it would make them look. This wasn’t Keith Urban’s style at all, so he asked for help, and Ruth was there to assist him.

A Man Who Is Down To Earth
What’s a lot more intriguing is that Ruth Reed was simply amazed that someone like Keith Urban would shop in a grocery store at all. This made him all the more down-to-earth than anyone could have imagined.