Treating The Employee With Respect
Karl knew all about the frustrations of working in food services, and always made a point to be extra kind with the cashiers no matter where he bought his meal from. On this particular day, he could tell that the woman behind the counter had been through a long shift. She was hardly welcoming, but Karl could understand that she had perhaps just had a difficult few hours. He wasn’t going to be deterred from treating her with respect, so he threw her a smile.

Treating The Employee With Respect
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Having waited in line so long, Karl knew exactly what he wanted. When he asked for this, he was saddened to hear that the item wasn’t available on that day. He tried his second choice, but was met with more pushback and the same answer. As he tried to see what else he could order, the cashier got annoyed and visibly started to roll her eyes, as if Karl was an inconvenience to her.

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